Guidelines

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Greetings from the Accommodation Office!

Please apply under Booking Request > New Request.  

Below are the terms & condition that apply for check in procedure: 

1. Submit this form at least 3 working days before proposed return date. Those who just “dropped-by without a confirmed appointment” will not be entertained.
2. Same day request for check-in is not allowed.
3. The Accommodation Office will check and confirm via return email.
   • Resident status, (application from those not on our records will be rejected). 
   • Any outstanding payments (this will need to be fully paid).
   • Please type a valid email address (if any). An email confirmation will be sent to the email provided.
4. Check-in only can be made during Operational Hour, Monday-Friday (9.00 am to 7.00 pm). Check-ins during weekends and public holidays are not available except for the following dates: 
   • 13th September 2025, Saturday
   • 14th September 2025, Sunday
   • 15th September 2025, Monday
   • 16th September 2025, Tuesday
   Operating hours are from 9.00 am to 5.00pm.
5. International students who do not have a Malaysian phone number are advised to key in ‘0’. You are later advised to email accommodation@nottingham.edu.my to provide the new phone number once you have it. 
6. To reschedule the date, please cancel your old request and submit a new request. To cancel your request, please click on the request link sent via email > then click ‘HERE‘ to cancel your booking under Cancellation Request.
7. To reschedule the time, you may still check in during the requested date before the office closes. Do not submit a new request.
8. For J Block residents (Sipadan Hall - J1, Mabul Hall - J2, Lankayan Hall - J3 , Rawa Hall - J4, Gemia Hall - J5, Perhentian Hall - J6), please check-in at Student Village North - Radius Hub [Google Map|Waze]
9. For Block I residents (Tioman Hall - I1, Langkawi Hall - I2, Redang Hall - I3 , Pangkor Hall - I4, Kapas Hall - I5), please check-in at Student Village South - Tioman Hall [Google Map|Waze]

Important Notes

Rental payable upon check-in dates: -

• Check-in before 16th: Rental charged for full month rental.
• Check-in 16th onwards: Rental charged for half-month rental.

For September 2025 only, the Accommodation Office will charge half a month's rental for check-in from 13th September 2025. Please do not send a request for a refund, as the credit note will be carried forward to the next quarterly billing.

For additional information, please refer to this LINK.