IT Status Page

Information about the availability of the University of Nottingham Malaysia's core IT services.

To report an issue, please contact the IT Service Desk at +603 8924 8199 or via email at ITServiceDesk@nottingham.edu.my

Service	Status

VDI	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2026-07-28 15:15:13.0","c_description":"","field1":"","dateCreated":"2020-12-01 23:15:56.0","modifiedByName":"RABIATUL ADAWIYAH RAHIMI","c_service":"VDI ","createdBy":"kuzvl","c_incident":"","service":"VDI ","modifiedBy":"kuzrah","c_field1":"","id":"1edfdc8d-a0000040-6053ec9b-10f4e3e4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Network and Wi-Fi	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2024-02-01 23:21:38.0","c_description":"","field1":"","dateCreated":"2019-11-11 10:44:35.0","modifiedByName":"VIVI LIM","c_service":"Network and Wi-Fi","createdBy":"kuzjph","c_incident":"<h1><span style=\"font-size: 14pt;\">Update: Block H and H1 Internet services resolved (1 Feb 2024, 11pm)<\/span><\/h1>\r\n<p><span style=\"font-size: 14pt;\">Please to inform the internet at Block H and H1 has been restored, thank you for your patience on the matter.<\/span><\/p>\r\n<p> <\/p>\r\n<p><span style=\"font-size: 14pt;\">Regards,<\/span><\/p>\r\n<p><span style=\"font-size: 14pt;\">IT Service Desk<\/span><\/p>\r\n<h1> <\/h1>\r\n<h1><span style=\"font-size: 14pt;\">Block H and H1 Internet services  down (1 Feb 2024, 7pm)<\/span><\/h1>\r\n<p>Internet access in both Block H and H1 is currently down. Initial investigation shows that there is a fault in part of our network infrastructure.<\/p>\r\n<p>Our support vendor is enroute to campus to resolve the issue.<\/p>\r\n<p>Please check this page for further updates.<\/p>\r\n<p>Sincere Apologies,<\/p>\r\n<p>IT Service Desk<\/p>","service":"Network and Wi-Fi","modifiedBy":"kuzvl","c_field1":"","id":"585940f5-a0000040-2f05949a-c53d0f94","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<h1><span style=\"font-size: 14pt;\">Update: Block H and H1 Internet services resolved (1 Feb 2024, 11pm)<\/span><\/h1>\r\n<p><span style=\"font-size: 14pt;\">Please to inform the internet at Block H and H1 has been restored, thank you for your patience on the matter.<\/span><\/p>\r\n<p> <\/p>\r\n<p><span style=\"font-size: 14pt;\">Regards,<\/span><\/p>\r\n<p><span style=\"font-size: 14pt;\">IT Service Desk<\/span><\/p>\r\n<h1> <\/h1>\r\n<h1><span style=\"font-size: 14pt;\">Block H and H1 Internet services  down (1 Feb 2024, 7pm)<\/span><\/h1>\r\n<p>Internet access in both Block H and H1 is currently down. Initial investigation shows that there is a fault in part of our network infrastructure.<\/p>\r\n<p>Our support vendor is enroute to campus to resolve the issue.<\/p>\r\n<p>Please check this page for further updates.<\/p>\r\n<p>Sincere Apologies,<\/p>\r\n<p>IT Service Desk<\/p>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
BlueCastle	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13 17:06:19.0","c_description":"","field1":"","dateCreated":"2019-11-15 11:27:34.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"BlueCastle","createdBy":"kuzjph","c_incident":"","service":"BlueCastle","modifiedBy":"kuzjph","c_field1":"","id":"6d1a0b97-a0000040-620cb5c5-334736d4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
HPC	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2025-06-18 14:36:09.0","c_description":"","field1":"","dateCreated":"2025-06-18 14:36:09.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"HPC","createdBy":"kuzjph","c_incident":"","service":"HPC","modifiedBy":"kuzjph","c_field1":"","id":"77a78d11-1ba9-46e9-a1c1-b6584ef080aa","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Internet	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2026-11-11 16:16:01.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:20:14.0","modifiedByName":"RABIATUL ADAWIYAH RAHIMI","c_service":"Internet","createdBy":"kuzjph","c_incident":"","service":"Internet","modifiedBy":"kuzrah","c_field1":"","id":"ac79b420-a0000040-7d4a1836-42d8c9c0","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Email (Office 365)	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2024-07-24 10:06:42.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:20:48.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Email (Office 365)","createdBy":"kuzjph","c_incident":"","service":"Email (Office 365)","modifiedBy":"kuzjph","c_field1":"","id":"ac7a372b-a0000040-7d4a1836-b9bec4aa","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
University Website	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13 17:06:06.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:21:41.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"University Website","createdBy":"kuzjph","c_incident":"","service":"University Website","modifiedBy":"kuzjph","c_field1":"","id":"ac7b0488-a0000040-7d4a1836-5614e785","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Microsoft SharePoint and OneDrive (Office 365)	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2020-11-14 12:55:04.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:22:59.0","modifiedByName":"VIVI LIM","c_service":"Microsoft SharePoint and OneDrive (Office 365)","createdBy":"kuzjph","c_incident":"<p><span class=\"tablesaw-cell-content\"><span id=\"field4_incident\" class=\"grid-cell\"> <\/span><\/span><\/p>","service":"Microsoft SharePoint and OneDrive (Office 365)","modifiedBy":"kuzvl","c_field1":"","id":"ac7c371d-a0000040-7d4a1836-ff5ac010","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<p><span class=\"tablesaw-cell-content\"><span id=\"field4_incident\" class=\"grid-cell\"> <\/span><\/span><\/p>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Moodle	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2025-10-14 16:21:33.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:23:07.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Moodle","createdBy":"kuzjph","c_incident":"<p class=\"xxxxxxxxxxmsonormal\" style=\"line-height: 105%;\"><span style=\"font-size: 14pt;\"><strong><span style=\"line-height: 105%; font-family: 'Arial', sans-serif; color: rgb(16, 72, 98);\">Moodle Unavailable (14 October 2025 - 9.00am)<\/span><\/strong><\/span><\/p>\r\n<p class=\"MsoNormal\"><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif;\">Moodle is currently unavailable and we are investigating this.<\/span><\/p>","service":"Moodle","modifiedBy":"kuzjph","c_field1":"","id":"ac7c575e-a0000040-7d4a1836-4bba145e","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<p class=\"xxxxxxxxxxmsonormal\" style=\"line-height: 105%;\"><span style=\"font-size: 14pt;\"><strong><span style=\"line-height: 105%; font-family: 'Arial', sans-serif; color: rgb(16, 72, 98);\">Moodle Unavailable (14 October 2025 - 9.00am)<\/span><\/strong><\/span><\/p>\r\n<p class=\"MsoNormal\"><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif;\">Moodle is currently unavailable and we are investigating this.<\/span><\/p>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Telephone	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13 17:06:53.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:23:30.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Telephone","createdBy":"kuzjph","c_incident":"","service":"Telephone","modifiedBy":"kuzjph","c_field1":"","id":"ac7cadec-a0000040-7d4a1836-4aafa86b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Printing/Copying/Scanning	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2025-10-23 16:14:21.0","c_description":"","field1":"","dateCreated":"2018-07-18 16:24:16.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Printing/Copying/Scanning","createdBy":"kuzjph","c_incident":"<p><strong>Print/Copy/Scan Service Issue - 16 Oct 2025<\/strong><\/p>\r\n<p>We are currently investigating an incident that is impacting the print/copy/scan service. <\/p>","service":"Printing/Copying/Scanning","modifiedBy":"kuzjph","c_field1":"","id":"ac7d6360-a0000040-7d4a1836-3b85378d","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<p><strong>Print/Copy/Scan Service Issue - 16 Oct 2025<\/strong><\/p>\r\n<p>We are currently investigating an incident that is impacting the print/copy/scan service. <\/p>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
ENGAGE (Echo360)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2020-11-14 12:46:58.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:46:58.0","modifiedByName":"VIVI LIM","c_service":"ENGAGE (Echo360)","createdBy":"kuzvl","c_incident":"","service":"ENGAGE (Echo360)","modifiedBy":"kuzvl","c_field1":"","id":"c513e88d-a0000040-6053ec9b-dbc88419","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
INSTATT Attendance	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2021-08-27 12:45:20.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:47:14.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"INSTATT Attendance","createdBy":"kuzvl","c_incident":"","service":"INSTATT Attendance","modifiedBy":"kuzjph","c_field1":"","id":"c514267c-a0000040-6053ec9b-4c00c8fb","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
IT Account (Password Reset)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13 17:07:18.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:47:41.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"IT Account (Password Reset)","createdBy":"kuzvl","c_incident":"","service":"IT Account (Password Reset)","modifiedBy":"kuzjph","c_field1":"","id":"c5149384-a0000040-6053ec9b-1fc87734","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
eForms (Joget)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2026-04-21 12:14:10.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:51:15.0","modifiedByName":"Admin Admin","c_service":"eForms (Joget)","createdBy":"kuzvl","c_incident":"","service":"eForms (Joget)","modifiedBy":"admin","c_field1":"","id":"c517d623-a0000040-6053ec9b-ab099b61","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Accommodation (Kinetics and OLAA)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2021-10-28 11:14:35.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:53:31.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Accommodation (Kinetics and OLAA)","createdBy":"kuzvl","c_incident":"","service":"Accommodation (Kinetics and OLAA)","modifiedBy":"kuzjph","c_field1":"","id":"c519e894-a0000040-6053ec9b-41a0c6fc","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Microsoft Teams (Office 365)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2020-11-14 12:54:20.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:54:20.0","modifiedByName":"VIVI LIM","c_service":"Microsoft Teams (Office 365)","createdBy":"kuzvl","c_incident":"","service":"Microsoft Teams (Office 365)","modifiedBy":"kuzvl","c_field1":"","id":"c51aa7a4-a0000040-6053ec9b-4a02d200","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
NottinghamHub (Campus Solution)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2026-07-15 10:27:08.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:55:43.0","modifiedByName":"RABIATUL ADAWIYAH RAHIMI","c_service":"NottinghamHub (Campus Solution)","createdBy":"kuzvl","c_incident":"<div><strong>NottinghamHub temporarily unavailable (9 June 2026. 11.00 am)<\/strong><\/div>\r\n<div><strong> <\/strong><\/div>\r\n<div>We are aware of an issue currently affecting NottinghamHub and we are investigating the cause and any wider implications of this. <\/div>\r\n<div> <\/div>\r\n<div>We have taken the system offline for the time being and we will share more information once we have investigated.<\/div>\r\n<div> <\/div>\r\n<div>Please note that you will be unable to access the system during this time. If you have an urgent query relating to NottinghamHub, please contact the IT Service Desk. <\/div>","service":"NottinghamHub (Campus Solution)","modifiedBy":"kuzrah","c_field1":"","id":"c51beb0f-a0000040-6053ec9b-c38ac21a","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<div><strong>NottinghamHub temporarily unavailable (9 June 2026. 11.00 am)<\/strong><\/div>\r\n<div><strong> <\/strong><\/div>\r\n<div>We are aware of an issue currently affecting NottinghamHub and we are investigating the cause and any wider implications of this. <\/div>\r\n<div> <\/div>\r\n<div>We have taken the system offline for the time being and we will share more information once we have investigated.<\/div>\r\n<div> <\/div>\r\n<div>Please note that you will be unable to access the system during this time. If you have an urgent query relating to NottinghamHub, please contact the IT Service Desk. <\/div>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Remote Gateway with MFA for selected Schools	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13 17:07:34.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:57:20.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Remote Gateway with MFA for selected Schools","createdBy":"kuzvl","c_incident":"","service":"Remote Gateway with MFA for selected Schools","modifiedBy":"kuzjph","c_field1":"","id":"c51d6704-a0000040-6053ec9b-7a23182b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
NUsearch (Shibboleth)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13 17:07:26.0","c_description":"","field1":"","dateCreated":"2020-11-14 12:59:13.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"NUsearch (Shibboleth)","createdBy":"kuzvl","c_incident":"","service":"NUsearch (Shibboleth)","modifiedBy":"kuzjph","c_field1":"","id":"c51f21c3-a0000040-6053ec9b-4d25e3f7","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
T1Finance, Purchasing, Travel & Expenses (T&E)	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2024-11-15 11:50:13.0","c_description":"","field1":"","dateCreated":"2022-10-13 17:09:00.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"T1Finance, Purchasing, Travel & Expenses (T&E)","createdBy":"kuzjph","c_incident":"<p>Boustead Holdings Berhad will be conducting a planned maintenance of the TechnologyOne (T1) servers from <strong>8.00 pm on 23 July to  1.00 pm on 24 July 2024 (estimate)<\/strong>. During this period all T1 users will be unable to access all TechnologyOne applications. For more details please <a href=\"https://numcmy.sharepoint.com/sites/UNMStaffIntranet/SitePages/TechnologyOne-(T1)-Planned-Maintenance.aspx\" target=\"_blank\" rel=\"noopener\">click here<\/a>.<\/p>","service":"T1Finance, Purchasing, Travel & Expenses (T&E)","modifiedBy":"kuzjph","c_field1":"","id":"d09aa8c9-a0000040-5a0bceb0-939fc4b4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<p>Boustead Holdings Berhad will be conducting a planned maintenance of the TechnologyOne (T1) servers from <strong>8.00 pm on 23 July to  1.00 pm on 24 July 2024 (estimate)<\/strong>. During this period all T1 users will be unable to access all TechnologyOne applications. For more details please <a href=\"https://numcmy.sharepoint.com/sites/UNMStaffIntranet/SitePages/TechnologyOne-(T1)-Planned-Maintenance.aspx\" target=\"_blank\" rel=\"noopener\">click here<\/a>.<\/p>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
SNS Accommodation Wi-Fi	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2018-07-30 17:11:01.0","c_description":"","field1":"","dateCreated":"2018-07-26 10:24:10.0","modifiedByName":"VIVI LIM","c_service":"SNS Accommodation Wi-Fi","createdBy":"kuzjph","c_incident":"","service":"SNS Accommodation Wi-Fi","modifiedBy":"kuzvl","c_field1":"","id":"d46693ff-a0000040-7d4a1836-792c885b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
Qualtrics	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2024-11-20 09:03:24.0","c_description":"","field1":"","dateCreated":"2021-12-21 11:32:03.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"Qualtrics ","createdBy":"kuzjph","c_incident":"<p><strong>Cannot login to Qualtrics<\/strong><\/p>\r\n<p>14 Nov 2024<\/p>\r\n<p>Users are unable to login to Qualtrics. We are currently investigating this issue with the vendor.<\/p>\r\n<p> <\/p>\r\n<p> <\/p>","service":"Qualtrics ","modifiedBy":"kuzjph","c_field1":"","id":"db0bcb58-a0000040-2728ce3d-d704a6e4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"<p><strong>Cannot login to Qualtrics<\/strong><\/p>\r\n<p>14 Nov 2024<\/p>\r\n<p>Users are unable to login to Qualtrics. We are currently investigating this issue with the vendor.<\/p>\r\n<p> <\/p>\r\n<p> <\/p>","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}
E-Pay	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2026-09-29 13:41:49.0","c_description":"","field1":"","dateCreated":"2020-10-05 10:18:55.0","modifiedByName":"NIGEL JEE PEI HENG","c_service":"E-Pay","createdBy":"kuzjph","c_incident":"","service":"E-Pay","modifiedBy":"kuzjph","c_field1":"","id":"f68dfe20-a0000040-615864a2-e05a4883","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field2":"","field2":"","incident":"","c_field4":"","field4":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>"}

Incident

Maintenance
Scheduled Network Maintenance – 12 November 2026 Please be informed that scheduled network maintenance will be carried out tomorrow, 12 November 2026 from 8.00am - 9.00am. During this period, users may experience intermittent network connectivity or temporary service disruptions. We apologize for any inconvenience caused and appreciate your patience and understanding.	{"createdByName":"RABIATUL ADAWIYAH RAHIMI","dateCreated":"2026-11-11 16:16:47.0","modifiedByName":"RABIATUL ADAWIYAH RAHIMI","createdBy":"kuzrah","dateModified":"2026-11-11 16:16:47.0","modifiedBy":"kuzrah","c_richtext":"<p><strong>Scheduled Network Maintenance – 12 November 2026<\/strong><\/p>\r\n<p>Please be informed that scheduled network maintenance will be carried out tomorrow, <span data-teams=\"true\">12 November 2026 from 8.00am - 9.00am.<\/span><\/p>\r\n<p>During this period, users may experience intermittent network connectivity or temporary service disruptions.<\/p>\r\n<p>We apologize for any inconvenience caused and appreciate your patience and understanding.<\/p>","richtext":"<p><strong>Scheduled Network Maintenance – 12 November 2026<\/strong><\/p>\r\n<p>Please be informed that scheduled network maintenance will be carried out tomorrow, <span data-teams=\"true\">12 November 2026 from 8.00am - 9.00am.<\/span><\/p>\r\n<p>During this period, users may experience intermittent network connectivity or temporary service disruptions.<\/p>\r\n<p>We apologize for any inconvenience caused and appreciate your patience and understanding.<\/p>","id":"b10fe42d-5f70-49a7-96f0-75b20c6522b1","c_status":"Active","status":"Active"}

Maintenance

Scheduled Network Maintenance – 12 November 2026

Please be informed that scheduled network maintenance will be carried out tomorrow, 12 November 2026 from 8.00am - 9.00am.

During this period, users may experience intermittent network connectivity or temporary service disruptions.

We apologize for any inconvenience caused and appreciate your patience and understanding.