IT Status Page

Information about the availability of the University of Nottingham Malaysia's core IT services.

To report an issue, please contact the IT Service Desk at +603 8924 8199 or via email at ITServiceDesk@nottingham.edu.my

Service	Status

VDI	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"VDI ","dateCreated":"2020-12-01","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"VDI ","modifiedBy":"kuzjph","c_field1":"","id":"1edfdc8d-a0000040-6053ec9b-10f4e3e4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Network and Wi-Fi	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"Network and Wi-Fi","dateCreated":"2019-11-11","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Network and Wi-Fi","modifiedBy":"kuzjph","c_field1":"","id":"585940f5-a0000040-2f05949a-c53d0f94","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
BlueCastle	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"BlueCastle","dateCreated":"2019-11-15","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"BlueCastle","modifiedBy":"kuzjph","c_field1":"","id":"6d1a0b97-a0000040-620cb5c5-334736d4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Internet	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-07-05","c_description":"","field1":"","c_service":"Internet","dateCreated":"2018-07-18","modifiedByName":"CATHERINE WOO","c_incident":"","createdBy":"kuzjph","service":"Internet","modifiedBy":"kuzcwo","c_field1":"","id":"ac79b420-a0000040-7d4a1836-42d8c9c0","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Email (Office 365)	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2020-11-14","c_description":"","field1":"","c_service":"Email (Office 365)","dateCreated":"2018-07-18","modifiedByName":"VIVI LIM","c_incident":"","createdBy":"kuzjph","service":"Email (Office 365)","modifiedBy":"kuzvl","c_field1":"","id":"ac7a372b-a0000040-7d4a1836-b9bec4aa","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
University Website	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"University Website","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"University Website","modifiedBy":"kuzjph","c_field1":"","id":"ac7b0488-a0000040-7d4a1836-5614e785","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Microsoft SharePoint and OneDrive (Office 365)	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2020-11-14","c_description":"","field1":"","c_service":"Microsoft SharePoint and OneDrive (Office 365)","dateCreated":"2018-07-18","modifiedByName":"VIVI LIM","c_incident":"<p><span class=\"tablesaw-cell-content\"><span id=\"field4_incident\" class=\"grid-cell\"> <\/span><\/span><\/p>","createdBy":"kuzjph","service":"Microsoft SharePoint and OneDrive (Office 365)","modifiedBy":"kuzvl","c_field1":"","id":"ac7c371d-a0000040-7d4a1836-ff5ac010","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"<p><span class=\"tablesaw-cell-content\"><span id=\"field4_incident\" class=\"grid-cell\"> <\/span><\/span><\/p>","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Moodle	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"Moodle","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Moodle","modifiedBy":"kuzjph","c_field1":"","id":"ac7c575e-a0000040-7d4a1836-4bba145e","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Telephone	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"Telephone","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Telephone","modifiedBy":"kuzjph","c_field1":"","id":"ac7cadec-a0000040-7d4a1836-4aafa86b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Printing/Copying/Scanning	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"Printing/Copying/Scanning","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Printing/Copying/Scanning","modifiedBy":"kuzjph","c_field1":"","id":"ac7d6360-a0000040-7d4a1836-3b85378d","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
ENGAGE (Echo360)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2020-11-14","c_description":"","field1":"","c_service":"ENGAGE (Echo360)","dateCreated":"2020-11-14","modifiedByName":"VIVI LIM","c_incident":"","createdBy":"kuzvl","service":"ENGAGE (Echo360)","modifiedBy":"kuzvl","c_field1":"","id":"c513e88d-a0000040-6053ec9b-dbc88419","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
INSTATT Attendance	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2021-08-27","c_description":"","field1":"","c_service":"INSTATT Attendance","dateCreated":"2020-11-14","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"INSTATT Attendance","modifiedBy":"kuzjph","c_field1":"","id":"c514267c-a0000040-6053ec9b-4c00c8fb","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
IT Account (Password Reset)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"IT Account (Password Reset)","dateCreated":"2020-11-14","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"IT Account (Password Reset)","modifiedBy":"kuzjph","c_field1":"","id":"c5149384-a0000040-6053ec9b-1fc87734","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
eForms (Joget)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2020-12-01","c_description":"","field1":"","c_service":"eForms (Joget)","dateCreated":"2020-11-14","modifiedByName":"VIVI LIM","c_incident":"","createdBy":"kuzvl","service":"eForms (Joget)","modifiedBy":"kuzvl","c_field1":"","id":"c517d623-a0000040-6053ec9b-ab099b61","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Accommodation (Kinetics and OLAA)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2021-10-28","c_description":"","field1":"","c_service":"Accommodation (Kinetics and OLAA)","dateCreated":"2020-11-14","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"Accommodation (Kinetics and OLAA)","modifiedBy":"kuzjph","c_field1":"","id":"c519e894-a0000040-6053ec9b-41a0c6fc","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Microsoft Teams (Office 365)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2020-11-14","c_description":"","field1":"","c_service":"Microsoft Teams (Office 365)","dateCreated":"2020-11-14","modifiedByName":"VIVI LIM","c_incident":"","createdBy":"kuzvl","service":"Microsoft Teams (Office 365)","modifiedBy":"kuzvl","c_field1":"","id":"c51aa7a4-a0000040-6053ec9b-4a02d200","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
NottinghamHub (Campus Solution)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"NottinghamHub (Campus Solution)","dateCreated":"2020-11-14","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"NottinghamHub (Campus Solution)","modifiedBy":"kuzjph","c_field1":"","id":"c51beb0f-a0000040-6053ec9b-c38ac21a","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Remote Gateway with MFA for selected Schools	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"Remote Gateway with MFA for selected Schools","dateCreated":"2020-11-14","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"Remote Gateway with MFA for selected Schools","modifiedBy":"kuzjph","c_field1":"","id":"c51d6704-a0000040-6053ec9b-7a23182b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
NUsearch (Shibboleth)	OPERATIONAL	{"createdByName":"VIVI LIM","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"NUsearch (Shibboleth)","dateCreated":"2020-11-14","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzvl","service":"NUsearch (Shibboleth)","modifiedBy":"kuzjph","c_field1":"","id":"c51f21c3-a0000040-6053ec9b-4d25e3f7","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
T1Finance, Purchasing, Travel & Expenses (T&E)	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-11-29","c_description":"","field1":"","c_service":"T1Finance, Purchasing, Travel & Expenses (T&E)","dateCreated":"2022-10-13","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"T1Finance, Purchasing, Travel & Expenses (T&E)","modifiedBy":"kuzjph","c_field1":"","id":"d09aa8c9-a0000040-5a0bceb0-939fc4b4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
SNS Accommodation Wi-Fi	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2018-07-30","c_description":"","field1":"","c_service":"SNS Accommodation Wi-Fi","dateCreated":"2018-07-26","modifiedByName":"VIVI LIM","c_incident":"","createdBy":"kuzjph","service":"SNS Accommodation Wi-Fi","modifiedBy":"kuzvl","c_field1":"","id":"d46693ff-a0000040-7d4a1836-792c885b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Qualtrics	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2022-10-13","c_description":"","field1":"","c_service":"Qualtrics ","dateCreated":"2021-12-21","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Qualtrics ","modifiedBy":"kuzjph","c_field1":"","id":"db0bcb58-a0000040-2728ce3d-d704a6e4","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Echo360	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2020-10-29","c_description":"","field1":"","c_service":"Echo360","dateCreated":"2020-10-05","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Echo360","modifiedBy":"kuzjph","c_field1":"","id":"f68dfe20-a0000040-615864a2-e05a4883","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}

Incident

Maintenance

UNM-Guest Wi-Fi Connectivity Issue on Campus

We are working with our vendors to resolve this issue.

Essential maintenance to Campus Solutions (NottinghamHub), CRM, ODS, OBIA and DB Server

Please note that Campus Solutions, CRM, ODS, OBIA and DB Server will be unavailable during the following times as we undertake essential maintenance work:

Malaysia time

Saturday 18 March, 12am - 8.30pm

Please also note that Campus Solutions, CRM, ODS, OBIA and DB Server will be unavailable due to essential maintenance work:

Malaysia time

Saturday 25 March, 12am - 8.30pm

{"createdByName":"NIGEL JEE PEI HENG","modifiedByName":"NIGEL JEE PEI HENG","dateCreated":"2023-03-17","createdBy":"kuzjph","dateModified":"2023-03-17","modifiedBy":"kuzjph","c_richtext":"<p><strong>Essential maintenance to Campus Solutions (NottinghamHub), CRM, ODS, OBIA and DB Server<\/strong><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Please note that <strong>Campus Solutions, CRM, ODS, OBIA and DB Server<\/strong> will be unavailable during the following times as we undertake essential maintenance work:<\/p>\r\n<table style=\"width: 557px;\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 172px;\">\r\n<p><strong>Malaysia time<\/strong><\/p>\r\n<\/td>\r\n<td style=\"width: 369px;\">\r\n<p>Saturday 18 March, 12am - 8.30pm<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>&nbsp;<\/p>\r\n<p>Please also note that <strong>Campus Solutions, CRM, ODS, OBIA and DB Server<\/strong> will be unavailable due to essential maintenance work:<\/p>\r\n<table style=\"width: 556px;\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 172px;\">\r\n<p><strong>Malaysia time<\/strong><\/p>\r\n<\/td>\r\n<td style=\"width: 368px;\">\r\n<p>Saturday 25 March, 12am - 8.30pm<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>&nbsp;<\/p>","richtext":"<p><strong>Essential maintenance to Campus Solutions (NottinghamHub), CRM, ODS, OBIA and DB Server<\/strong><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>Please note that <strong>Campus Solutions, CRM, ODS, OBIA and DB Server<\/strong> will be unavailable during the following times as we undertake essential maintenance work:<\/p>\r\n<table style=\"width: 557px;\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 172px;\">\r\n<p><strong>Malaysia time<\/strong><\/p>\r\n<\/td>\r\n<td style=\"width: 369px;\">\r\n<p>Saturday 18 March, 12am - 8.30pm<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>&nbsp;<\/p>\r\n<p>Please also note that <strong>Campus Solutions, CRM, ODS, OBIA and DB Server<\/strong> will be unavailable due to essential maintenance work:<\/p>\r\n<table style=\"width: 556px;\">\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 172px;\">\r\n<p><strong>Malaysia time<\/strong><\/p>\r\n<\/td>\r\n<td style=\"width: 368px;\">\r\n<p>Saturday 25 March, 12am - 8.30pm<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>&nbsp;<\/p>","id":"ed39a222-a0000040-13200f33-464704b9","c_status":"Active","status":"Active"}