IT Status Page

Information about the availability of the University of Nottingham Malaysia's core IT services.

To report an issue, please contact the IT Service Desk at +603 8924 8199 or via email at ITServiceDesk@nottingham.edu.my

Service	Status

Workspace	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-04-30","c_description":"","field1":"","c_service":"Workspace","dateCreated":"2019-04-29","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Workspace","modifiedBy":"kuzjph","c_field1":"","id":"66ee9cf3-a0000040-42e05184-2c4f1ad0","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Internet	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-07-05","c_description":"","field1":"","c_service":"Internet","dateCreated":"2018-07-18","modifiedByName":"CATHERINE WOO","c_incident":"","createdBy":"kuzjph","service":"Internet","modifiedBy":"kuzcwo","c_field1":"","id":"ac79b420-a0000040-7d4a1836-42d8c9c0","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Email	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2018-07-18","c_description":"","field1":"","c_service":"Email","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Email","modifiedBy":"kuzjph","c_field1":"","id":"ac7a372b-a0000040-7d4a1836-b9bec4aa","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
University Website	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2018-07-18","c_description":"","field1":"","c_service":"University Website","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"University Website","modifiedBy":"kuzjph","c_field1":"","id":"ac7b0488-a0000040-7d4a1836-5614e785","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
MyNottingham	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-10-11","c_description":"","field1":"","c_service":"MyNottingham","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"MyNottingham","modifiedBy":"kuzjph","c_field1":"","id":"ac7bb509-a0000040-7d4a1836-760b4430","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
SharePoint	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-07-11","c_description":"","field1":"","c_service":"SharePoint","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"SharePoint","modifiedBy":"kuzjph","c_field1":"","id":"ac7c371d-a0000040-7d4a1836-ff5ac010","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Moodle	ISSUE	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-10-11","c_description":"","field1":"","c_service":"Moodle","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"<p><strong>Issue with sending out emails from Moodle<\/strong><br /><br />There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle.<br /><br />The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: <a href=\"http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/\" target=\"_blank\" rel=\"noopener noreferrer\">http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/<\/a><\/p>","createdBy":"kuzjph","service":"Moodle","modifiedBy":"kuzjph","c_field1":"","id":"ac7c575e-a0000040-7d4a1836-4bba145e","c_status":"<b><span style='background-color:#fcf8ad; color:#e16300; padding:0.5em'>ISSUE<\/span><\/b>","field2":"","c_field2":"","incident":"<p><strong>Issue with sending out emails from Moodle<\/strong><br /><br />There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle.<br /><br />The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: <a href=\"http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/\" target=\"_blank\" rel=\"noopener noreferrer\">http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/<\/a><\/p>","status":"<b><span style='background-color:#fcf8ad; color:#e16300; padding:0.5em'>ISSUE<\/span><\/b>","c_field4":"","field4":""}
Telephone	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-01-19","c_description":"","field1":"","c_service":"Telephone","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Telephone","modifiedBy":"kuzjph","c_field1":"","id":"ac7cadec-a0000040-7d4a1836-4aafa86b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
Printing	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-01-19","c_description":"","field1":"","c_service":"Printing","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"","createdBy":"kuzjph","service":"Printing","modifiedBy":"kuzjph","c_field1":"","id":"ac7d6360-a0000040-7d4a1836-3b85378d","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}
SNS Accommodation Wi-Fi	OPERATIONAL	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2018-07-30","c_description":"","field1":"","c_service":"SNS Accommodation Wi-Fi","dateCreated":"2018-07-26","modifiedByName":"VIVI LIM","c_incident":"","createdBy":"kuzjph","service":"SNS Accommodation Wi-Fi","modifiedBy":"kuzvl","c_field1":"","id":"d46693ff-a0000040-7d4a1836-792c885b","c_status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","field2":"","c_field2":"","incident":"","status":"<b><span style='background-color:#deedd5; color:#6b9c49; padding:0.5em'>OPERATIONAL<\/span><\/b>","c_field4":"","field4":""}

Incident
Issue with sending out emails from Moodle There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle. The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/	{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-10-11","c_description":"","field1":"","c_service":"Moodle","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"<p><strong>Issue with sending out emails from Moodle<\/strong><br /><br />There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle.<br /><br />The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: <a href=\"http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/\" target=\"_blank\" rel=\"noopener noreferrer\">http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/<\/a><\/p>","createdBy":"kuzjph","service":"Moodle","modifiedBy":"kuzjph","c_field1":"","id":"ac7c575e-a0000040-7d4a1836-4bba145e","c_status":"<b><span style='background-color:#fcf8ad; color:#e16300; padding:0.5em'>ISSUE<\/span><\/b>","field2":"","c_field2":"","incident":"<p><strong>Issue with sending out emails from Moodle<\/strong><br /><br />There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle.<br /><br />The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: <a href=\"http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/\" target=\"_blank\" rel=\"noopener noreferrer\">http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/<\/a><\/p>","status":"<b><span style='background-color:#fcf8ad; color:#e16300; padding:0.5em'>ISSUE<\/span><\/b>","c_field4":"","field4":""}

Incident

Issue with sending out emails from Moodle

There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle.

The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/

{"createdByName":"NIGEL JEE PEI HENG","description":"","dateModified":"2019-10-11","c_description":"","field1":"","c_service":"Moodle","dateCreated":"2018-07-18","modifiedByName":"NIGEL JEE PEI HENG","c_incident":"Issue with sending out emails from Moodle<\/strong> There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle. The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: <a href=\"http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/\" target=\"_blank\" rel=\"noopener noreferrer\">http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/<\/a><\/p>","createdBy":"kuzjph","service":"Moodle","modifiedBy":"kuzjph","c_field1":"","id":"ac7c575e-a0000040-7d4a1836-4bba145e","c_status":"ISSUE<\/span><\/b>","field2":"","c_field2":"","incident":"Issue with sending out emails from Moodle<\/strong> There is a current problem with occasional failure of the University email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. Information Services UK are investigating the problem and until this is fixed we recommend that students are contacted by creating an email list from Moodle. The following link gives guidance on how to obtain the email addresses of all students from a Moodle module: <a href=\"http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/\" target=\"_blank\" rel=\"noopener noreferrer\">http://comms.nottingham.ac.uk/learningtechnology/2019/10/07/emailing-students-from-moodle-email-issues/<\/a><\/p>","status":"ISSUE<\/span><\/b>","c_field4":"","field4":""}

Maintenance
Network and Internet disruption, Block D ONLY Saturday, 12th October 2019 Please be informed that there will be a network and internet disruption at Block D on Saturday, 12th October 2019, starting from 9.00am to 5.30pm to facilitate maintenance work on the network devices.	{"createdByName":"NIGEL JEE PEI HENG","modifiedByName":"NIGEL JEE PEI HENG","dateCreated":"2019-10-11","createdBy":"kuzjph","dateModified":"2019-10-11","modifiedBy":"kuzjph","c_richtext":"<p><strong>Network and Internet disruption, Block D ONLY<\/strong> <br />Saturday, 12th October 2019<br /><br />Please be informed that there will be a network and internet disruption at Block D on Saturday, 12th October 2019, starting from 9.00am to 5.30pm to facilitate maintenance work on the network devices.<\/p>","richtext":"<p><strong>Network and Internet disruption, Block D ONLY<\/strong> <br />Saturday, 12th October 2019<br /><br />Please be informed that there will be a network and internet disruption at Block D on Saturday, 12th October 2019, starting from 9.00am to 5.30pm to facilitate maintenance work on the network devices.<\/p>","id":"bae67389-a0000040-2f05949a-2f5526f0"}

Maintenance

Network and Internet disruption, Block D ONLY
Saturday, 12th October 2019

Please be informed that there will be a network and internet disruption at Block D on Saturday, 12th October 2019, starting from 9.00am to 5.30pm to facilitate maintenance work on the network devices.