Information about the availability of the University of Nottingham Malaysia's core IT services.
To report an issue, please contact the IT Service Desk at +603 8924 8199 or via email at ITServiceDesk@nottingham.edu.my
Service Status
VDI DOWN
Network and Wi-Fi ISSUE
BlueCastle OPERATIONAL
Internet OPERATIONAL
Email (Office 365) OPERATIONAL
University Website OPERATIONAL
Microsoft SharePoint and OneDrive (Office 365) OPERATIONAL
Moodle OPERATIONAL
Telephone OPERATIONAL
Printing/Copying/Scanning OPERATIONAL
ENGAGE (Echo360) OPERATIONAL
INSTATT OPERATIONAL
IT Account (Password Reset) OPERATIONAL
eForms (Joget) OPERATIONAL
Accommodation Management System (Kinetics and OLAA) OPERATIONAL
Microsoft Teams (Office 365) OPERATIONAL
MyNottingham (Campus Solution) OPERATIONAL
Remote Gateway with MFA for selected Schools OPERATIONAL
NUsearch (Shibboleth) OPERATIONAL
SNS Accommodation Wi-Fi OPERATIONAL
Echo360 OPERATIONAL
Incident

Virtual Desktop Infrastructure (VDI) services is still recovering (1 DECEMBER 2020)

Work is currently actively ongoing to recover the VDI services which provides Desktop/Software as a Service to students remotely.

Disruptions to university network (PARTIALLY RESOLVED) (27 NOV 2020)

UNMC-GUEST and EDUROAM Wifi services are restored.

The wired network is enabled in stages as staff gradually return.

Maintenance
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